3/2022-Present
Performed front desk reception responsibilities and duties: answering the phone, screening calls, scheduling client appointments, greeting clients, checking clients in and out for appointments, new client intake, processing of client donations.
3/2022-Present
Collaborated with local non-profit organizations to create custom logos and marketing materials for distribution
9/2021-7/2022
Conducted research for a market analysis report on recovery community organizations, recovery community centers, and the Recovery Café national model; developed and promoted community wide peer recovery support service program readiness survey; developed a presentation for a recovery community center development plan for McLean County; coordinated and implemented several different community outreach initiatives for the McLean County Recovery-Oriented System of Care (ROSC); completed progress reports for increasing of capacity of McLean County ROSC programs.
10/2020-7/2021
Facilitated establishment of laboratory services for Springfield Clinic Peoria and completed new patient intake paperwork for new patient referrals.
6/2020-8/2020
Gained practical experience as a medical assistant student extern. Key responsibilities included: patient rooming, taking vitals, charting and documentation, handling phones and taking messages, appointment scheduling, laboratory procedures, and point-of-care testing.
9/2017-9/2019
Provided supervision for front office of local women’s and children’s domestic abuse and homeless shelter.
The Growth Mindset - 2022
Brain Health Certificate - 2022
Introduction to Project Management Certificate - 2021
Medical Assistant Certificate, with Certificate Honors and 3.86 GPA - 2020
Phlebotomy Technician Certificate, with 4.0 GPA - 2018
30 Credit Hours - Visual Communications - 2012-2016
GED - 2011
Copyright © 2022 Cathleen Hays - Community Health Worker - All Rights Reserved.
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